These settings are for NAME@riverland.net.au email address, and also for some domains hosted on the mail.riverland.net.au mailserver. Note: Riv W&E has another server with different settings: if you've been given the settings for mail.rivwe.com, please use those.
These settings assume your account has been authorised for “SMTP roaming”, which simplifies your choice of outgoing mailserver. Many old accounts are not authorised to send mail via mail.riverland.net.au. You're welcome to contact us to check. If your account isn't authorised here, you may be able to send mail through another provider's mailserver: that setup is shown here.
These settings will work on any computer, phone, tablet or email program.
There's a catch if you're setting up Microsoft Outlook for this. Please use these Outlook setup instructions for riverland mail.
The email account type is POP3/SMTP.
The incoming mailserver is a POP3 server, not IMAP or anything else.
| Incoming server hostname | mail.riverland.net.au |
| Incoming server login | Your email username |
| Incoming server password | Your email password |
| SSL encryption for incoming server | may be ON (port 995, recommended) or OFF (port 110) |
| “Secure password authentication” | OFF |
The POP3 login is your username - usually the first part of your email address. If your email address is freddy@riverland.net.au then the username is freddy. It's always lower case and must not include the @riverland part.
The outgoing mailserver is a SMTP server. You must use SSL and authenticate before sending.
| Outgoing mailserver hostname | mail.riverland.net.au |
| Outgoing mailserver settings | Server DOES require authentication |
| SSL encryption for outgoing server | must be ON. If there's a choice, use SSL/TLS |
| Port number | 465 |
| Outgoing mailserver username, password | Use the same username, password as for incoming |
| “Secure password authentication” | OFF |