These settings are for any NAME@riverland.net.au email address, and also for some domains hosted here. Note: Riv W&E has another server with different settings: if you've been given the settings for mail.rivwe.com, use those.
These settings will work on any computer, phone or email program.
For an email account @riverland.net.au, the email account type is POP3/SMTP.
The incoming mailserver is a POP3 server, not IMAP or anything else.
| Incoming server hostname | mail.riverland.net.au |
| Incoming server login | Your email username |
| Incoming server password | Your email password |
| SSL encryption for incoming server | may be ON (port 995, recommended) or OFF (port 110) |
| “Secure password authentication” | OFF |
The POP3 login is your username - usually the first part of your email address. If your email address is freddy@riverland.net.au then the username is freddy. It's always lower case and must not include the @riverland part.
| Outgoing mailserver hostname | The one supplied by your broadband provider. This list may help |
| Outgoing mail settings | Whatever your broadband provider recommends |
| Usually port 25, no login/authentication, no encryption, but ask them |
The outgoing mailserver causes some confusion. The usual situation is that whatever company provides your broadband connection, will also provide an SMTP server for you to use as your outgoing mailserver. For instance, if you're connecting through Big Pond, the outgoing server setting of “mail.bigpond.com” would usually work. There's no problem with having your incoming and outgoing mailserver settings different.
There's a list of outgoing server settings for various internet providers.
If there's a problem using your broadband provider's mailserver, contact us, we have another solution for some customers.