These settings are for any NAME@riverland.net.au email address, and also for some domains hosted here. Note: Riv W&E has another server with different settings: if you've been given the settings for mail.rivwe.com, use those.
These settings will work on any computer, phone or email program.
For an email account @riverland.net.au, the email account type is POP3/SMTP.
The incoming mailserver is a POP3 server, not IMAP or anything else.
| Incoming server hostname | mail.riverland.net.au |
| Incoming server login | Your email username |
| Incoming server password | Your email password |
| SSL encryption for incoming server | may be ON (port 995, recommended) or OFF (port 110) |
| “Secure password authentication” | OFF |
The POP3 login is your username - usually the first part of your email address. If your email address is freddy@riverland.net.au then the username is freddy. It's always lower case and must not include the @riverland part.
| Outgoing mailserver (SMTP server) hostname | The one supplied by your broadband provider. |
| Outgoing mail settings | Whatever your broadband provider recommends. |
| Usually port 25, no login/authentication, no encryption, but ask them. |
If there's a problem using your broadband provider's mailserver, contact us, we have another solution for some customers.